BNSB Sports
At BNSB Sports, all products are manufactured according to the customer’s specifications. As a result, our return and refund policy is designed specifically for custom and bulk apparel manufacturing.
Custom Orders
All orders placed with BNSB Sports are custom-made (including sizes, colors, fabrics, printing, embroidery, and branding).
For this reason, returns or refunds are not accepted once production has started or the order has been confirmed.
Samples
Sample orders are produced for approval purposes only.
- Sample fees are non-refundable
- Approved samples are used as a reference for bulk production
Manufacturing Defects
If you receive products with manufacturing defects or quality issues that do not match the approved sample or confirmed specifications, please notify us within 7 days of receiving the shipment.
After review and verification, BNSB Sports may offer one of the following solutions at its discretion:
- Reproduction of defective items
- Adjustment or correction (where applicable)
- Partial refund or credit for future orders
Non-Returnable Cases
Returns and refunds will not be accepted in the following cases:
- Minor variations in color, fabric texture, or measurements within industry tolerances
- Issues caused by incorrect information provided by the customer
- Changes of mind after order confirmation
- Delays caused by shipping companies, customs clearance, or force majeure
Shipping & Customs
BNSB Sports is not responsible for:
- Shipping delays
- Customs duties, taxes, or clearance issues
- Loss or damage caused by shipping carriers
Once the shipment leaves our facility, responsibility transfers to the buyer under agreed shipping terms.
Order Cancellation
Orders cannot be canceled once production has started.
If cancellation is requested before production begins, any costs already incurred (sampling, materials, sourcing) will be deducted.
Contact for Claims
For any return, refund, or quality-related concerns, please contact us with clear images/videos and order details:
📧 bnsb21sports@gmail.com
📍 Gohad Pur Road, Sialkot – 51310, Pakistan
📞 +92-300-0267457